Privacy Policy

Data Collection

We may collect the following types of personal information when you sign up, request a quote, or engage with our services:

• Name and contact details (e.g., email address, phone number)
• Company name and job title
• Information about your organization’s IT assets for disposal
• Communication history and preferences
• IP address, device information, and browsing data for website analytics

Data Usage

ICT Inc. uses the data collected for the following purposes:

• Providing IT Asset Disposition (ITAD) solutions tailored to your needs
• Sending updates, educational content, and service announcements via email
• Improving our services based on feedback and interactions
• Processing transactions and maintaining accurate records
• Ensuring compliance with legal obligations and industry standards

SMS Communication and Verbal Opt-In

ICT Inc. collects opt-in verbally at their locations or over the phone. When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. They are verbally informed that "Message and data rates may apply", "Message frequency may vary", and that they can "text HELP for support or more information and STOP to unsubscribe at any time."

ICT Inc. does not share, sell, or disclose mobile opt-in data or SMS consent information with third parties for marketing or promotional purposes.

Data Sharing & Disclosure

We prioritize your data privacy and only share your information in limited cases:

• With third-party service providers who support our operations (e.g., data destruction, logistics partners)
• With regulatory authorities or legal entities, as required by law
• With other partners, but only after obtaining your explicit consent

Data Security & Rights

We implement industry-standard safeguards to protect your personal data:

• Encryption and secure access controls for sensitive data
• Regular audits and compliance checks to ensure regulatory alignment

Your rights to data include:

• Accessing, correcting, or deleting your personal information
• Opting out of marketing communications
• Requesting a copy of the data collected

Contact us

If you have any questions or concerns regarding this privacy policy or wish to exercise your rights, please reach out to us.

ICT Inc.
400 Tradecenter, Ste 5900,
Woburn, MA 01801, USA

Email:
View Form

Phone:
+1 781 912 1717

Effective as of Aug 1, 2024