Comparison of ITAD Providers and Their Offering of ITAD Advice

Selecting the right ITAD provider is crucial to mitigating risk and maximizing value from end-of-life technology. This white paper highlights the results of our in-house research into eight major ITAD providers, focusing on whether they offer advice to help businesses improve their ITAD procedures. Most manufacturers provide little or no guidance; some explicitly state that they do not, leaving companies exposed to avoidable risks. In contrast, dedicated ITAD MSPs like ICT offer strategic advice, transparency, and support to help businesses recover more value while enhancing sustainability and security. Choosing a provider that collaborates with your team and offers process improvement insights is essential for building a resilient, efficient, and low-risk ITAD strategy.