Review and Analysis of Dell IT Asset Disposal Services

This white paper is based on extensive research we conducted into ITAD providers and their publicly available information. This explores the results of our research into Dell’s TechDirect Asset Recovery Services. While Dell offers basic ITAD features and an easy quoting tool, many crucial service details are buried in fine print, including upfront service fees, asset value deductions, and limited asset types accepted. Dell lacks chain of custody visibility and audit trail support. In contrast, most ITAD MSPs accept a broader range of assets, offer white-glove logistics, audit-ready reporting, real-time tracking, and upfront value assessments with no hidden costs. The analysis highlights ITAD MSPs as a more transparent and comprehensive provider for organizations seeking maximum value and minimal risk.